Behind the Screen

Nearly 100,000 commercial content moderators screen social media uploads daily, acting as shields to protect users from hateful language, violent videos, and online cruelty. Grounded in interviews with these hidden workers, this book is a revelatory investigation into the contemporary internet and a growing but disturbing industry, kept in the shadows by design.

Sarah T. Roberts is assistant professor of information studies in the Graduate School of Education and Information Studies at the University of California, Los Angeles. She is a 2018 Carnegie Fellow and a 2018 winner of the EFF Pioneer Award.